1. Who We Are
This website is operated by Mastermind Event Ltd, registered at:
1 Enterprise Road, Roundswell, Devon, EX31 3YB, United Kingdom
We are committed to protecting and respecting your privacy. This policy explains how and why we use cookies, and how we collect and use your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function efficiently and provide information to the site owners. Some cookies are essential to the functioning of our site, while others help us improve your experience.
3. Types of Cookies We Use
We use the following categories of cookies:
- Strictly Necessary Cookies: Required for website operation. These cannot be switched off in our systems.
- Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve site performance.
- Functional Cookies: Enable the website to provide enhanced functionality and personalization.
- Targeting/Advertising Cookies: May be set through our site by advertising partners to build a profile of your interests and show relevant adverts.
You can manage your cookie preferences via our cookie banner or browser settings.
4. How We Use Your Data
Data We Collect
We collect and process the following types of personal data:
- Name and email address via forms to join our mailing list.
- Email address and relevant details during ticket purchase.
Purpose of Processing
We collect this information to:
- Send marketing communications with news and offers (with consent).
- Provide ticket confirmation, event updates, and essential event communications.
5. Legal Basis for Processing
- Consent: For marketing communications, we rely on your explicit consent which you may withdraw at any time.
- Contractual Obligation: For ticket purchase, processing is necessary to fulfil our contract with you.
6. Data Sharing
We do not sell your personal data. Your information may be shared with third-party service providers for:
- Email marketing (e.g., Mailchimp or similar platforms)
- Payment processing
- Event logistics
All partners are GDPR-compliant and process data only under our instruction.
7. Your Rights
Under UK/EU GDPR, you have the right to:
- Access your data
- Rectify inaccuracies
- Request erasure (right to be forgotten)
- Restrict or object to processing
- Data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO) or relevant EU supervisory authority
To exercise your rights, email us at support@mastermindevent.com.
8. Data Retention
We retain personal data:
- For marketing: Until you withdraw consent or after 24 months of inactivity.
- For transactions: For as long as needed for accounting and legal compliance (typically 6 years).
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact
For privacy-related questions or requests, please contact:
Email: support@mastermindevent.com
Mailing Address: Mastermind Event Ltd, 1 Enterprise Road, Roundswell, Devon, EX31 3YB, United Kingdom